I ordered a repair kit from Miller Upholstery on Etsy (www.etsy.com/shop/millerupholstering). They provided a practice piece of the strap material and a metal clip, as well as, detailed instructions and all! I wish I would have known how easy it was going to be because I would have done it sooner! I bought it in December 2011....it's May 2012.
I went to Upholstery Fabric Outlet down in National City and found some really nice creamy, white fabric for the cushions. I sent the cushions out to my guy and he was finished in no time. Next it was my turn on the strap replacement.
Here it is before:
The back of the chair has some cool rubber wrapped wire that snakes up the entire area. Very comfy!
I started with the ottoman and did one strap at a time: